In the previous release was outlined how the location, reputation of the data centre, own customer needs and technical infrastructure are key components to choose a data center. This new article will fulfill a series of basic advices every manager ought consider in this matter.
In choosing a data center I will pay undivided attention to the technical support staff. How well versed are the field engineers? How many are in there? What about their shifts? I would expect to have 24/7 coverage while making sure the CEs aren’t exhausted like to fall in error due to fatigue. The same questions applies for OS (Linux, Windows, etc) engineers -if offered by the DC (data center) as managed-service.
Are updated the resources in state-of-the-art technologies? Do they take trainings often? These are couple of important questions to ask.